Privacy Policy

1. Introduction

Muscle Lab Gym (“we”, “our”, or “us”) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We are based in Linwood, Paisley and serve members across Renfrewshire and the surrounding areas.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number.
• Membership information: details about your training goals, experience level, and program preferences.
• Usage data: IP address, browser type, pages visited, and time spent on our website (collected via cookies and analytics tools).
• Communications: records of enquiries, bookings, and correspondence with us.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and manage session bookings.
• Deliver and manage our gym facilities and membership services.
• Communicate with you about your membership, facility updates, and gym news.
• Improve our website and service offerings.
• Send occasional marketing communications (with your consent, and you may opt out at any time).
• Comply with legal obligations.

4. Disclosure of Information

We do not sell your personal information to third parties. We may share your information with:

• Service providers: trusted third-party tools that assist in delivering our services (e.g., booking systems, payment processors), bound by confidentiality obligations.
• Analytics and marketing tools: such as Google Analytics, to help us understand how our website is used.
• Legal authorities: where required by law or to protect our rights.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. However, no internet transmission is 100% secure and we cannot guarantee absolute security.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.
• Lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have mishandled your information.

8. Contact Us

For any privacy-related enquiries or to exercise your rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date. Continued use of our website after changes constitutes acceptance of the updated policy.